FAQs

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Which materials do you use?

We lean towards innovative, sustainable materials of natural origin and great durability such as organic cotton, cupro, soy wax or cactus.

Are your products vegan and cruelty-free?

Yes, none of our products contain leather, feathers, hair or skin of animal origin. We work with alternative sustainable materials to leather of plant origin. The bags are made from a new plant material with a “skin” texture from cactus.

How much does shipping cost?

Shipping costs vary depending on the country of destination. Standard delivery: 3-4 business days in the EU. The customs expenses or taxes of the country will be borne by the client.

What are the payment methods?

At Lorna Earth we have the following payment methods: Credit or debit card (Visa, Visa electron, Mastercard), American Express, Discover and Apple Pay.

What locations do you ship to?

We offer worldwide shipping.

How can I take care of my garment?

Once you receive your garment, we recommend you to follow the instructions that come on the garment care label. You can learn how to take care of your clothes while respecting the planet here.

How can I track my order?

Once your order is placed, you will receive an email with the order number and its tracking number.

How can I return my order? Size change?

Check our shipping and return policy here.

Where are your products made?

We make our garments in Spain in social workshops that help the reintegration of women at risk of social exclusion with the aim of betting on ethical fashion. Our accessories and self-care items are made in small workshops in Barcelona.

How to know which is my size?

You can check our size guide.

Free shipping over 100€
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