{"id":8356,"date":"2023-06-26T14:09:11","date_gmt":"2023-06-26T14:09:11","guid":{"rendered":"https:\/\/lornaearth.com\/?page_id=8356"},"modified":"2023-07-20T19:53:39","modified_gmt":"2023-07-20T19:53:39","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/lornaearth.com\/en\/preguntas-frecuentes\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8356\" class=\"elementor elementor-8356\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2621c50 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"2621c50\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e75b18d\" data-id=\"e75b18d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa0dba1 elementor-widget elementor-widget-heading\" data-id=\"aa0dba1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4212d9 elementor-widget elementor-widget-text-editor\" data-id=\"a4212d9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Your question may already be answered here.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8060708 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8060708\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-84e23a7 elementor-section-full_width elementor-section-stretched slg-static-page-content elementor-section-height-default elementor-section-height-default\" data-id=\"84e23a7\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa4f07b\" data-id=\"fa4f07b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8992a0c elementor-widget elementor-widget-heading\" data-id=\"8992a0c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Which materials do you use?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02b8c3c elementor-widget elementor-widget-text-editor\" data-id=\"02b8c3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We lean towards innovative, sustainable materials of natural origin and great durability such as organic cotton, cupro, soy wax or cactus.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6871fd1 elementor-widget elementor-widget-heading\" data-id=\"6871fd1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Are your products vegan and cruelty-free?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffb4076 elementor-widget elementor-widget-text-editor\" data-id=\"ffb4076\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, none of our products contain leather, feathers, hair or skin of animal origin. We work with alternative sustainable materials to leather of plant origin. The bags are made from a new plant material with a \u201cskin\u201d texture from cactus.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4455819 elementor-widget elementor-widget-heading\" data-id=\"4455819\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How much does shipping cost?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d273074 elementor-widget elementor-widget-text-editor\" data-id=\"d273074\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Shipping costs vary depending on the country of destination. Standard delivery: 3-4 business days in the EU. The customs expenses or taxes of the country will be borne by the client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92c0f40 elementor-widget elementor-widget-heading\" data-id=\"92c0f40\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What are the payment methods?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-727b493 elementor-widget elementor-widget-text-editor\" data-id=\"727b493\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At Lorna Earth we have the following payment methods: Credit or debit card (Visa, Visa electron, Mastercard), American Express, Discover and Apple Pay.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b15933 elementor-widget elementor-widget-heading\" data-id=\"4b15933\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What locations do you ship to?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57c4afd elementor-widget elementor-widget-text-editor\" data-id=\"57c4afd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We offer worldwide shipping.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15db724 elementor-widget elementor-widget-heading\" data-id=\"15db724\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How can I take care of my garment?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ee567e elementor-widget elementor-widget-text-editor\" data-id=\"9ee567e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once you receive your garment, we recommend you to follow the instructions that come on the garment care label. You can learn how to take care of your clothes while respecting the planet\u00a0<span style=\"text-decoration: underline;\"><a href=\"https:\/\/lornaearth.com\/en\/lorna-laundry-guide\/\">here<\/a><\/span>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40479ee elementor-widget elementor-widget-heading\" data-id=\"40479ee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How can I track my order?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff22d6b elementor-widget elementor-widget-text-editor\" data-id=\"ff22d6b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once your order is placed, you will receive an email with the order number and its tracking number.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-017f120 elementor-widget elementor-widget-heading\" data-id=\"017f120\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How can I return my order? Size change?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f9ff74 elementor-widget elementor-widget-text-editor\" data-id=\"8f9ff74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Check our shipping and return policy <span style=\"text-decoration: underline;\"><a href=\"https:\/\/lornaearth.com\/en\/envios-y-devoluciones\/\" target=\"_blank\" rel=\"noopener\">here<\/a><\/span>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8e9d6a elementor-widget elementor-widget-heading\" data-id=\"b8e9d6a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Where are your products made?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-311a76d elementor-widget elementor-widget-text-editor\" data-id=\"311a76d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We make our garments in Spain in social workshops that help the reintegration of women at risk of social exclusion with the aim of betting on ethical fashion. Our accessories and self-care items are made in small workshops in Barcelona.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18257c6 elementor-widget elementor-widget-heading\" data-id=\"18257c6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How to know which is my size?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b811c73 elementor-widget elementor-widget-text-editor\" data-id=\"b811c73\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can check our\u00a0<span style=\"text-decoration: underline;\"><a href=\"https:\/\/lornaearth.com\/en\/tallas\/\" target=\"_blank\" rel=\"noopener\">size guide<\/a><\/span>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b734319 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b734319\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Preguntas frecuentes Tu pregunta puede estar ya respondida aqu\u00ed. \u00bfQu\u00e9 materiales utiliz\u00e1is? Nos inclinamos por alternativas novedosas, sostenibles, de origen natural y gran durabilidad como algod\u00f3n org\u00e1nico, cupro, cera de soja o cactus. \u00bfSon vuestros productos veganos y cruelty free? S\u00ed, ninguno de nuestros productos contiene cuero, plumas, pelo o piel de procedencia animal. Trabajamos<a class=\"more-link\" href=\"https:\/\/lornaearth.com\/en\/preguntas-frecuentes\/\">Read more  &#10230;<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-8356","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lornaearth.com\/en\/wp-json\/wp\/v2\/pages\/8356","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lornaearth.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lornaearth.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lornaearth.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lornaearth.com\/en\/wp-json\/wp\/v2\/comments?post=8356"}],"version-history":[{"count":22,"href":"https:\/\/lornaearth.com\/en\/wp-json\/wp\/v2\/pages\/8356\/revisions"}],"predecessor-version":[{"id":8807,"href":"https:\/\/lornaearth.com\/en\/wp-json\/wp\/v2\/pages\/8356\/revisions\/8807"}],"wp:attachment":[{"href":"https:\/\/lornaearth.com\/en\/wp-json\/wp\/v2\/media?parent=8356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}